Q&A

Let’s get you started.

How long does it take to swap a battery?

About one minute.

Where do I find a Swap Station?

Use our app to find a swap station at a participating retailer near you!

When do I pay for a recharge?

You pay a single one-time incidental fee. This makes sure that others can enjoy our services as well, by keeping our batteries in good condition. After that, you pay a small fee for each battery rental. As a returning customer, you also earn rewards each time you rent, and for returning the battery fully charged and other actions such as referring your friends and family.